Parts & Support

The Weber Promise

At Weber, we pride ourselves on two things: making grills that last and providing a lifetime of excellent customer service. How can we help you today?

  • Customer Service Line

    (7 days a week, 7am-10pm CT)


  • Email


  • Postal Address

    Weber-Stephen Products LLC
    200 East Daniels Road
    Palatine, IL 60067-6266

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Weber Q
Recently Answered see all FAQs

How often should I check for gas leaks and how do I perform gas leak test?

The first leak test should be done before the first use of the grill, even if the grill was dealer assembled. After the initial leak test, you should perform one every time you disconnect and… read more

I have setup an account on Weber.com and have registered my grill. How do I make edits/changes to my grill registration?

Sorry. Currently our system does not allow for grill registration modifications. If you need to make changes to your grill registration, please contact our Customer Service Department at… read more

U.S. shipping prices and policies

We know you want your Weber grill in tip-top shape and outfitted with the latest Weber grilling gear. That's why we treat every order with special attention and make sure we process it as quickly as… read more