Parts & Support

The Weber Promise

At Weber, we pride ourselves on two things: making grills that last and providing a lifetime of excellent customer service. How can we help you today?

  • Customer Service Line

    (7 days a week, 7am-10pm CT)


  • Email


  • Postal Address

    Weber-Stephen Products LLC
    200 East Daniels Road
    Palatine, IL 60067-6266

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Weber Q
Recently Answered see all FAQs

Can I line my bowl with aluminum foil?

No. Lining the bowl with aluminum foil will obstruct the air flow. see all FAQs

There are flecks in the color finish of my grill. Is that normal?

Yes. Some Weber grills have a little bit of black flecking in the colored finish of their porcelain lid for shading purposes. see all FAQs

I have setup an account on Weber.com and have registered my grill. How do I make edits/changes to my grill registration?

Sorry. Currently our system does not allow for grill registration modifications. If you need to make changes to your grill registration, please contact our Customer Service Department at… read more