Parts & Support

The Weber Promise

At Weber, we pride ourselves on two things: making grills that last and providing a lifetime of excellent customer service. How can we help you today?

  • Customer Service Line

    (7 days a week, 7am-10pm CT)


  • Email


  • Postal Address

    Weber-Stephen Products LLC
    200 East Daniels Road
    Palatine, IL 60067-6266

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Weber Q
Recently Answered see all FAQs

I lost my Weber owners manual, can you replace it for me?

Most owners manuals, assembly guides and built-in specs are readily available online. You can download a copy of the manual here read more

I have setup an account on Weber.com and have registered my grill. How do I make edits/changes to my grill registration?

Sorry. Currently our system does not allow for grill registration modifications. If you need to make changes to your grill registration, please contact our Customer Service Department at… read more

I have setup an account on Weber.com and would like to change my password. How do I do this?

To change your password simply log into your account and select the “Change Password” option. You will be first prompted to enter the old password, and then you may enter a new password and confirm… read more