Parts & Support

The Weber Promise

At Weber, we pride ourselves on two things: making grills that last and providing a lifetime of excellent customer service. How can we help you today?

  • Customer Service Line

    (7 days a week, 7am-10pm CT)


  • Email

  • Postal Address

    Weber-Stephen Products LLC
    1415 S. Roselle Road
    Palatine, IL 60067

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Weber Q
Recently Answered see all FAQs

How Do I Replace the Batteries in my Weber iGrill 2?

To replace the batteries in your Weber iGrill 2: Remove the Weber iGrill 2 from its base by holding the base with one hand and pulling the Weber iGrill 2 up and outward from the base with some… read more

How does the display on the Weber iGrill 3 work?

The display of the iGrill 3 contains the following: Bluetooth LED Blinks blue when discoverable and awaiting pairing Illuminates solid blue when paired Please download the Weber iGrill App… read more

What are your built-in options?

We offer two great built-in models in our Summit line of grills. You can find out more about those grills here! see all FAQs