Parts & Support

The Weber Promise

At Weber, we pride ourselves on two things: making grills that last and providing a lifetime of excellent customer service. How can we help you today?

  • Customer Service Line

    (7 days a week, 7am-9pm CT)

    1-800-446-1071

  • Email

    support@weberstephen.com

  • Postal Address

    Weber-Stephen Products LLC
    1415 S. Roselle Road
    Palatine, IL 60067

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Recently Answered see all FAQs

What Is the Metal Disc Included in the Packaging With My Weber Kitchen Thermometer?

The Weber Kitchen Thermometer comes with a magnetic metal disc to allow mounting on a surface that is made of a non-magnetic material such as ceramic. To use this metal disc, please follow these… read more

How do I clean the outside of my grill?

Simply wash the outside of your gas grill with warm, soapy water. Use the Exterior Grill Cleaner and Stubborn Stain Remover (enameled grills only) to bring back the shine to your… read more

What is the difference between the Weber iGrill Mini and the Weber iGrill 2?

Weber iGrill Mini (Black/Red) Weber iGrill 2 (Black/Red) 150 ft. Line of Sight Bluetooth Connection 150 ft. Line of Sight Bluetooth Connection 1 Port for Meat… read more