At Weber, we pride ourselves on two things: making grills that last and providing a lifetime of excellent customer service. How can we help you today?
Customer Service Line
1-800-446-1071
Email
support@weberstephen.com
Postal Address
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Can I view my Weber.com online shopping orders via my account on Weber.com?
No. At this time the Weber.com account does not include the ability to view or track your online orders on Weber.com. If you have any questions regarding the status of your order please call Customer… read more
I would like to setup an account on Weber.com. What is the process for obtaining an account?
To setup a Weber.com account, please click on the “Sign Up” button located in the top right hand corner of the website (http://myaccount.weber.com/Signup.aspx). You will be prompted to fill out the… read more
There are flecks in the color finish of my grill. Why is that?
Some Weber grills have a little bit of black flecking in the colored finish of their porcelain lid for shading purposes. see all FAQs
I attempted to setup an account on Weber.com but it keeps saying that my account has not been activated?
After completing your account setup an email will be sent to your email address asking you to activate your account by clicking on the link contained within the email. If you do not see the email please check your “junk/spam” folder. If the email is still not found you may click on the link on the login page to resend your activation email or contact us at marketing@weberstephen.com and we will activate your account manually. read more
