Parts & Support

The Weber Promise

At Weber, we pride ourselves on two things: making grills that last and providing a lifetime of excellent customer service. How can we help you today?

  • Customer Service Line

    (7 days a week, 7am-10pm CT)


  • Email


  • Postal Address

    Weber-Stephen Products LLC
    1415 S. Roselle Road
    Palatine, IL 60067

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Weber Q
Recently Answered see all FAQs

Display error codes or blinking LED lights

If you are observing error codes, "8.8.8" repetition, or other blinking lights on the LED display, it is most likely an issue related to the batteries currently installed in the Weber® iGrill® unit.… read more

Where can I buy Weber seasonings or BBQ sauces?

Weber’s line of seasonings, marinades and BBQ sauces can be purchased at a number of retail locations. Click here to find a location near you. read more

How do I reset my Weber® iGrill Mini™?

To perform a Weber® iGrill Mini™ reset: Separate the Weber® iGrill Mini™ from its base Open the battery compartment by rotating the battery door counter-clockwise Remove the battery for 30 seconds… read more