Parts & Support

The Weber Promise

At Weber, we pride ourselves on two things: making grills that last and providing a lifetime of excellent customer service. How can we help you today?

  • Customer Service Line

    (7 days a week, 7am-9pm CT)

    1-800-446-1071

  • Email

    support@weberstephen.com

  • Postal Address

    Weber-Stephen Products LLC
    1415 S. Roselle Road
    Palatine, IL 60067

Order A Part

Need a part for your grill?

Select A Grill

Gas
Charcoal
Weber Q
Portable
Recently Answered see all FAQs

How do I track my order?

Once your order ships, you will receive an email with a tracking number.  Use that number to track your order here! see all FAQs

What type of brush should I use to clean my grill?

All of our brushes have been designed and tested for use on our grates and will not cause any damage! You will find all of our grill brushes here.  read more

Can I plug an Electric Q into an outlet on the RV?

The Electric Q can be plugged into an outlet on an RV, as long as it is a GFI outlet and is rated to handle at least 120 volts. see all FAQs