Parts & Support

The Weber Promise

At Weber, we pride ourselves on two things: making grills that last and providing a lifetime of excellent customer service. How can we help you today?

  • Customer Service Line

    (7 days a week, 7am-9pm CT)

    1-800-446-1071

  • Email

    support@weberstephen.com

  • Postal Address

    Weber-Stephen Products LLC
    1415 S. Roselle Road
    Palatine, IL 60067

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Recently Answered see all FAQs

Will altitude affect my grill?

High altitudes require extended pre-heating and grilling times.   We recommend opening the lid as little as possible and monitoring the internal temperature of your food. see all FAQs

What is the difference between the iDevices iGrill products and the Weber iGrill products?

Our Weber iGrill products feature several exciting and new enhancements with one of the biggest being our newly enhanced Pro Meat and Pro Ambient Probes.Some of the enhancements include: more… read more

Switching between Fahrenheit and Celsius on the Weber iGrill Classic

There is a small black switch on the rear side of the Weber iGrill Classic unit that allows you to toggle between temperature readings in Celsius and Fahrenheit. see all FAQs