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Parts & Support

The Weber Promise

At Weber, we pride ourselves on two things: making grills that last and providing a lifetime of excellent customer service. How can we help you today?

  • Customer Service Line

    (7 days a week, 7am-10pm CT)

    1-800-446-1071

  • Email

    support@weberstephen.com

  • Postal Address

    Weber-Stephen Products LLC
    1415 S. Roselle Road
    Palatine, IL 60067

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Recently Answered see all FAQs

What is the Weber® iGrill Mini™?

The Weber® iGrill Mini™ is a temperature-monitoring tool that uses Bluetooth® Smart technology. This technology features low power consumption which is optimized for sending short bursts of data to… read more

Can I line my slide-out grease tray with aluminum foil?

No. This could prevent the grease from flowing into the catch pan. Grease may accumulate or collect beneath the foil and cause a fire. see all FAQs

What is the difference between the Weber® iGrill® 2 and Weber® Kitchen Thermometer?

Weber® iGrill® 2 (Black/Red) Weber® Kitchen Thermometer(White/Green) 150 ft. Line of Sight Bluetooth® Connection 150 ft. Line of Sight Bluetooth® Connection 4 Ports for Meat and Ambient… read more