Parts & Support

The Weber Promise

At Weber, we pride ourselves on two things: making grills that last and providing a lifetime of excellent customer service. How can we help you today?

  • Customer Service Line

    (7 days a week, 7am-10pm CT)

    1-800-446-1071

  • Email

    support@weberstephen.com

  • Postal Address

    Weber-Stephen Products LLC
    1415 S. Roselle Road
    Palatine, IL 60067

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Recently Answered see all FAQs

My Weber iGrill Mini is brand new and it will not turn on!

Sometimes the included CR2032 Coin Battery in the Weber iGrill Mini does not make proper contact with the device’s Negative Battery Terminal. This may cause the Weber iGrill Mini to not… read more

How do I replace the batteries in the Weber iGrill 3?

To replace your iGrill 3 batteries, follow these steps: Locate the battery pack mounted underneath, and to the rear, of the right side table of your grill Separate the battery pack from its… read more

Why is the hole in the bottom of the grill larger than my tank?

The hole on your bottom panel makes it easier to hang your LP tank on the weighted tank scale. Click here for more information on how to do this. read more