Parts & Support

The Weber Promise

At Weber, we pride ourselves on two things: making grills that last and providing a lifetime of excellent customer service. How can we help you today?

  • Customer Service Line

    (7 days a week, 7am-10pm CT)


  • Email


  • Postal Address

    Weber-Stephen Products LLC
    1415 S. Roselle Road
    Palatine, IL 60067

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Weber Q
Recently Answered see all FAQs

How do I replace the battery in my Weber® Kitchen Thermometer Mini?

To replace the battery in your Weber® Kitchen Thermometer Mini: Remove the Weber® Kitchen Thermometer Mini from its base by holding the base with one hand and gently pulling the… read more

What Is the Metal Disc Included in the Packaging With My Weber® Kitchen Thermometer?

The Weber® Kitchen Thermometer comes with a magnetic metal disc to allow mounting on a surface that is made of a non-magnetic material such as ceramic. To use this metal disc, please follow… read more

How do I use a smoker accessory?

Before each use, empty the smoker of ash to allow proper air flow. Soak the wood chips or chunks for 20 to 30 minutes in water. Place the soaked wood chips in the smoker accessory. If using a smoker… read more