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Do I need to defrost frozen food before placing it on the grill?
Yes. Defrosting frozen foods before cooking is required to ensure that it cooks evenly and thoroughly. Placing frozen food on the grates typically results in food that's burnt on the outside, but not… read more
How does the tank scale on my grill work?
The tank scale on our liquid propane model grills requires that the tank be of the standard 20 lb variety, and needs to be hung from the tank scale using the appropriate opening on the collar of the… read more
My igniter does not work. What should I do?
Wait up to 5 seconds for gas to enter gas catcher chamber before igniting. There should be a clicking noise when the rocker switch is pushed. If not, the igniter button may be loose in the frame.… read more
How often should I clean my burner tubes?
Burner tubes should be removed from the grill to have their interiors cleaned, per the model specific instructions, at least once a year. The exterior of the burner tubes should be brushed periodically, as needed. Regular maintenance will help prolong the life and efficient function of the burners. see all FAQs
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