Parts & Support

The Weber Promise

At Weber, we pride ourselves on two things: making grills that last and providing a lifetime of excellent customer service. How can we help you today?

  • Customer Service Line

    (7 days a week, 7am-10pm CT)


  • Email


  • Postal Address

    Weber-Stephen Products LLC
    1415 S. Roselle Road
    Palatine, IL 60067

Order A Part

Need a part for your grill?

Select A Grill

Weber Q
Recently Answered see all FAQs

Losing Bluetooth® connection

The Weber® iGrill® device has a limited connection range of 200 feet without obstructions. Any form of obstructions, including but not limited to walls, windows, flooring, or large metal… read more

Weber® iGrill Mini™ is brand new and it will not turn on!

Sometimes the included CR2032 Coin Battery in the Weber® iGrill Mini™ does not make proper contact with the device’s Negative Battery Terminal.This may cause the Weber® iGrill… read more

My LP BBQ is not heating over 250 degrees. What is wrong?

If the unit has a Quick Disconnect or QCCI regulator, you may have activated a safety device in the regulator. Since 1995, all regulators (the part that attaches to the gas tank to regulate the flow… read more