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Why are there cuts or slits in the top, center or each side of the oval burner tube ?
The cuts in the burner tube were added to stabilize the flame against potential turbulence that could be caused from a lid drop. This provides a stable flame. see all FAQs
Why is my CharBin falling out of the frame?
The CharBin may fall out of the frame if the grill hook is not installed properly. Make sure the grill hook is properly seated in the frame. It should be approximately 1 1/2' down from the bottom of… read more
Should I use a BBQ mitt when using my grill?
Barbeque mitts should always be worn while cooking, touching or attending to the grill. see all FAQs
What are the overall dimensions of the Genesis 300 series grills? I need to be certain it will fit the location I have for a grill before I purchase?
The overall dimensions of E/S 310 or E/S 330 models with the lid open are as follows, 64.5" H x 60" W x 30" D. see all FAQs
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