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Parts & Support

The Weber Promise

At Weber, we pride ourselves on two things: making grills that last and providing a lifetime of excellent customer service. How can we help you today?

  • Customer Service Line

    (7 days a week, 7am-9pm CT)(Thanksgiving day, 7am-5pm CT)

    1-800-446-1071

  • Email

    support@weberstephen.com

  • Postal Address

    Weber-Stephen Products LLC
    200 East Daniels Road
    Palatine, IL 60067-6266

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Recently Answered see all FAQs

What size tank is used for the Weber Q/Q 200/Q 220 and Baby Q/Q 100/Q 120?

This grill uses a standard 14.1 ounce propane cylinder. This is a long, slender tank (approximately 3 inches in diameter - 11" long). It must fit through the cylinder support ring. Later designs can… read more

How should the Weber Q140/240 be stored when not in use?

Cover the grill or store in a weather-protected area or indoors when not in use. During periods of non-use, the Temperature Controller with power cord should be in the "OFF" position. Store the… read more

When I cover my Spirit grill with side tables folded down, what happens to the extra material of the grill cover, part 7569?

Weber part number 7569 has a zipper that allows it to fit both 200 and 300 series 2013 Spirit r models.  When zippered, it fits the Spirit r 200 Series gas grills with the tables folded down and… read more