Parts & Support

The Weber Promise

At Weber, we pride ourselves on two things: making grills that last and providing a lifetime of excellent customer service. How can we help you today?

  • Customer Service Line

    (7 days a week, 7am-9pm CT)


  • Email


  • Postal Address

    Weber-Stephen Products LLC
    1415 S. Roselle Road
    Palatine, IL 60067

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Weber Q
Recently Answered see all FAQs

Weber® Kitchen Thermometer User Manual

You can view/download the Weber® Kitchen Thermometer manual here. see all FAQs

Can I get my grill assembled? 

We recommend contacting your local dealer about assembly services for assistance with the assembly process. see all FAQs

How do I Clean my Cooking Grates and Flavorizer Bars?

Normal cleaning of the cooking grates is done after preheating.  Brush the grates using a brass bristle grill brush or a Weber stainless steel grill brush. The flavorizer bars can be brushed after… read more